Sales and Marketing Coordinator
Open Connection, a Telus Authorized Dealer, offers consumers leading edge mobile technology, home phone, internet and television solutions. Our team members know more about connectivity technology than anyone else! We are growing fast and are looking for a recent marketing graduate or someone who has the proven expertise, knowledge and creativity to help retain and acquire new customers.
Overview of the position:
- Formulate and execute methods of retaining clients
- Create and implement plans and strategies for acquiring new clients.
- Contact clients directly via email, social, and text message campaigns.
- Set up and implement a referral system including a referral incentive system.
- Manage and update CRM databases
- Qualify lead lists and customers for distribution to representatives funnelsOutbound calling to acquire new customers in key segment areas i.e. TV and Internet
- Conduct customer satisfaction analysis with existing client baseAssist in event planning and event coordination
- Assist in creating advertising and promotional materials
- Excellent English verbal skills and above average communication skills
- Ability to work effectively and succeed in a fast paced environment
- Experience in customer service and sales is an asset but not necessary Knowledge of social media platforms an asset
- Background in marketing and promotions an asset full time availability
Position is based out of our Ladner head office.